JoJo Shop Reviews

Based on 173 reviews

Gorgeous impeccable dress and excellent customer service. I couldn’t have asked for anything more!

Red Carpet Tulle Formal Prom Evening Dress RS2008
Rebecca Fooshee (Colorado Springs, US)

Beautiful dress...but in the pictures it definable looks like the skirt is more white than it really is. It definitely has a pink hue to the color that doesn't really show in any of the pictures on the website. Was a little disappointed by that since I'm using this as my wedding dress and was def surprised by the color of the skirt.

Red Carpet Tulle Formal Prom Evening Dress RS2008

Literally feel like a princess!!

This is my wedding dress and I am so in love! THANK you for creating my dream dress!!!

Custom Dress
Crystal Hunter (Millington, US)

Custom Dress

Perfect October wedding

The dress was amazing and just what I wanted for my wedding!! Thank you so very much!!!

Cinderella Ball Gown Evening Dress G8020
SANDRA GALVAN (Nuevo Laredo, MX)

Cinderella Ball Gown Evening Dress G8020

Beautiful Dress

The dress is amazing, and I will definitely be recommending Jojo's. Thank you for your attention to detail and great service!


Other than a couple thread ends in the intricate beading it is absolutely gorgeous. Boning in the bodice, and layers of tule. Truly the princess gown my daughter was wanting and very good customer service.

Custom Cotton Candy Pink Vintage 1950s Prom Dress

Amazing outcome! Superb quality. Exactly what I wanted style wise and colour wise. Thick beautiful fabric and lace, so detailed and well made. A luxury product.

Best Dress EVER!!!

It looks so good on my daughter. She’s wearing this for a pageant and she’s gonna look so gorgeous wearing this dress. The dress is a bit heavy but it’s a good weight considering the layers of fabric that make it poofy and flow. It has a lovely train to it. Sorry about the picture, I’ll leave a better one later.

Absolutely stunning 🤩

I was so hesitant to buy online, but Linda was super attentive and supportive, excellent customer service ❤️ The dress is summery and light but still feels like durable fabric. Can’t wait to wear it on my wedding day!

Love it

Love my dress, thank you so much xx

Open Keyhole Back Lace Mermaid Dress | HL1021
Makayla Hudziak-Houston (Boston, US)

Open Keyhole Back Lace Mermaid Dress | HL1021

Great experience

My daughter needed a white gown for her HS graduation. We ordered the Boho Style dress and JoJo shop even modified the sleeves to accommodate school restrictions. The dress was made quickly and fit perfectly. When I took it to a seamstress that use to work for the famous Kleinfeld's store she said the material and and the way the dress was sewn together was exceptional. Had a great experience.

Red Carpet Tulle Formal Prom Evening Dress RS2008
Crystal Crismas-Henderson (Chanute, US)
Red carpet tulle formal prom dress

Just absolutely stunning love the dress! My daughter absolutely loved it and so did her date

I am amazed!

Just to be upfront, I was extremely nervous ordering my dress. My husband and I are renewing our wedding vows and this is my dress for the ceremony. To order something so important online, never seeing the dress in person or trying it on left me scared to death. From start to finish this has been an amazing experience! You all were very prompt with all of your communications, updating me every step along the way. I received my dress faster than expected, and the dress, what can I say other than you exceeded my expectations. The material is luxurious, the dress is well made and it fits great! I could not have asked for a better experience with you. Thank you so much! Jamie

Awesome dress!!

This is such a beautiful dress! Fits perfect and looks just like the pictures.

Almost Perfect

Beautiful dress. The overall effect is stunning. However, there are areas of messy sewing, white thread visible/loose/irregular thread. For the price point I would expect a higher quality stitch etc.


I feel okay about my dress and for me that is simply not enough. I paid $300 for a prom dress that I genuinely loved in the photo and ended up with a lesser version that is okay. In my opinion, that should not have happened. I needed to get it altered to satisfy my shape (which is fair for clothing pieces for events like prom). The material of the dress is nice and of substantial quality, not, $300 quality I would say. The composition of the dress itself is decent, not, worth $300. Now, the color I ordered did not match the color in the photo; the dress I received is brighter and lighter. Also, I can tell the fabric of my dress is not the same as what is in the picture. The dress is nice sure, but it did not live up to the picture (which is what I thought I ordered). I know you might want something special and different from everyone for prom, but look somewhere else because here is not worth the money. I personally think I should have ordered from somewhere else that had nicer, better quality dresses, and was $100 less cheaper than here. Again, the dress is nice, but it is, unfortunately, a lesser version of the picture. If I could resend it, get my money back in time, and order another prom dress, I would most certainly do that. I took a chance because I wanted to truly believe I’d receive what was in the picture and that is partially on me. Listen to your discernment and pick a better dress elsewhere. I was not thrilled at all when I tried the dress on for the first time and the several times afterwards in order to convince myself I liked it the way I liked what I saw in the photo. Had the dress been cheaper, I would have given the dress more leeway, but absolutely not because I could have saved $100 and gotten something MUCH more pleasing with the fabric I thought I was getting from this photo. Contacting the business was better than other reviews lead on and I got my dress in time for the date I had entered for my order. I’m just unhappy that the expectations of the picture vs the actual dress I received was not met. I gave the review a 3 stars because that is what the dress is to me out of 5. The star review is me rating the dress I received in itself and disregarding what I was lead on to thinking that I would receive. If I incorporated the money and the difference from the photo…the star review would be a 1/1.5 out of 5.

Long Sleeve Victorian Style Modest Dress. Donna Jo Cummins

I was excited to get my dress.....until I opened the box and my visual was a huge dress. I tried it on....and it was way too big. I tried it on and sure enough it was huge. Immediately started calling seamstresses. Went through a few before I found one who was willing to take it in. It's a size 18 she a 6 to 8. I'm having to pay 400.00 to have the dress fitted. My worry is...the dresses where mixed up in shipping and a big girl bride has a small dress. I'm worried she was more upset than I was. It's a beautiful dress....but with my wedding weeks away....i almost had to go dress shopping for a time period dress. Love the dress...but for custom fitted and paid extra. There is a huge mistake. Very upsetting and last thing I needed was to try and find someone to rebuild my wedding dress. Thank you for asking how I liked my dress. But I really can't say I'm happy. Sent Linda a personal rext this morning saying my concerns and my fact of shock of my custom dress fitting someone 10X larger than I am. I'm 6ft 1in tall and weigh 130 pounds wet. This dress was not custom.

Not the right dress for me

The dress was the wrong style and fit for me. Unfortunately it did not work and I had to send it back.

Great dress!!!

Purchased this for my daughter’s Sweet 16 photo shoot. It was perfect! They got her measurements perfectly - I was expecting to have to get this altered somewhere locally but thanks to some great communication and just a little body tape - the photos came out great. The dress does not need any added crinoline it was just the right poof! Would totally buy from JoJo again!

Cinderella Ball Gown Evening Dress G8020
Beatriz Leonor Luna (Santo Domingo Este, DO)

Everything about the dress it's amazing, my daughter is in love with the dress.

Rush Fee
Beatriz Leonor Luna (Santo Domingo Este, DO)

Everything about the dress was amazing, my daughter loved it.