This dress is made to order and turn around time is around 4-6 weeks. If you need rush service, please contact us prior to placing your order.
- Tulle, Lace, Satin
- Lace up corset back
- Standard Size Dress length is approx between 42-46 inches.
- Sewn-in pettiocat netting
Standard size orders, please refer to our size chart for made to order dresses.
Custom size dress will be made based on measurements provided. Measurement form will be emailed to you once your order is placed.
Returns
We want our customers to be happy with their purchases and we realize ordering online without fitting can be a challenge. Therefore we offer a seven days return policy on standard size dresses. As long as your item is sent back to us (postmarked) within 7 days of your order's delivery date, in the EXACT same condition it was sent to you.**
Steps for returning an item:
- Contact us immediately after you have tried on the dress if you wish to return. We cannot accept returns if you contact us 7 days after you receive the dress (receipt date will be based on tracking information).
- You will be given an RMA number or reference number for the return, and you will need to ship the dress back as soon as you can.
- After we receive and inspect your returned item, you refund will be issued. Shipping fees are non refundable and it is client's responsibility to ship the item back. If you received Free Shipping and wish to return the item, the shipping cost will be deducted from your refund. "Free Shipping is awarded under the condition of purchase".
- Standard Size dress have a 10% restocking fee on returns.
- Custom size or dress with custom changes have a 35% restocking fee on returns.
- Robes and other personal items are final sale.
**Special order dresses, custom made dresses including made to measure, crinolines and petticoats are not refundable due to their nature.
Cancellations
- Your order can be cancelled with no penalty within 48 hours.
- After 48 hours, it will be processed the same as a return.
Exchanges
As most of our products are made to order, you will need to return the unwanted item to us and then place a new order.
Note:
-All returned item must be in original condition.
-Please contact us prior to sending an item back, any item sent back without a RMA Number will not be processed. Refund will take 3-5 business days to credit to your bank due to the processing time of merchant service company.
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My dress far exceeded my expectations! It is gorgeous and I’m so impressed with the quality and craftsmanship!!
The dress was beautifully made and didn't require a single alteration. I was pleasantly shocked and delighted by the quality and responsiveness for such a fantastic price.
My contact (Linda) was sooo helpful in determining my size and making sure I received the dress I ordered!
It's always very difficult to judge a dress on-line. I was delighted by the craftsmanship. its very well made and i can not wait to be married and have pictures taken in such a lovely dress. Thank you.
Linda from JoJo's Shop was so responsive and answered all my questions. I had this dress custom made to measure in a different colour. Linda even went to the trouble of sending me photos of the fabric when I had questions and she included some extra fabric at no cost. The dress itself fits like a glove and is very well made.