I bought the dress based off the picture. When the dress came it looked nothing like the picture. So many small details were off that it totally altered the entire look. I could list the many details but I’m more irritated that once I decided to return the dress and now have been waiting over two weeks and still no refund. I’ve sent emails and called but still have not heard about my money. This is completely unacceptable.
I ordered this dress and was very nervous about ordering online. They were very helpful though and the dress fit perfectly! Everyone asked where I got it from!!
I received my dress the day before my wedding. When I ordered the dress I measured myself exactly with my bust waist hips and hollow too hem. I selected the size that was closest to my measurements with the bust and hips being perfect size but a one inch gap on my waist. I knew I was going too need it altered but ordered the dress anyways thinking I would have time. I did not. When I did get the dress the day before my wedding was supposed too be the shoulders were falling off the waist had an excess SIX INCHES. The sleeves where absolutely giant and looked more like tuxedo sleeves than dress sleeves. I chose a dress where my ankles and shins would be showing but the dress fell under my feet! The dress looked like a giant drape!! I don’t understand how I custom measured myself and selected my size and when I got it it was like they sent me the largest size they had. The material looked good so that was not bad. Luckily we moved back the wedding too a different date so I have time too get it altered. They are taking six inches off the waist, two inches off the sleeves, raising the waistline two inches, and cropping the skirt by five inches. I don’t understand!!! The alternations are costing me more money than the actual dress!!! I would advise anyone not too order from this shop unless they are well aware of not receiving quality.
I ordered my dress and had great follow up questions from the company. My dress came in and looked exactly like what I had ordered. It also fit great, thanks to their care in getting my measurements. The only thing was it needed to be hemmed up a little.